条款与条件
Last Updated: August 2026
1. 简介
这些条款和条件约束您对ViaConecta网站和服务的使用。
2. 服务说明
ViaConecta 提供用于全球互联的预付 eSIM(嵌入式 SIM)数据套餐,并运营一个航班搜索聚合平台,用于比对航空公司的票价。我们在全球范围内分销各家网络的 eSIM 操作业务,并作为子联盟代理聚合航班搜索数据。
- 仅数据服务(除非另有说明,否则无语音/短信)。
- 服务可用性取决于本地网络合作伙伴。
- eSIM有效期自激活起算。
3. 支付与结算
所有支付均通过Stripe / PayPal安全处理。除非另有说明,价格以欧元为单位。
Digital Goods Waiver of Withdrawal (EU Directive 2011/83/EU, Art. 16(m)): In accordance with European Union consumer regulations, by purchasing an instant digital product (eSIM profile QR code, instant data top-up, or virtual OTP number), you expressly consent to the immediate performance of the contract and acknowledge that you lose your statutory 14-day right of withdrawal once the digital activation code has been generated and delivered.
4. ViaConecta 数字钱包与预付余额
Prepaid Nature & Closed-Loop Credit: Funds deposited into your ViaConecta Wallet represent prepaid digital store credit denominated in Euros (EUR). The wallet operates strictly as a closed-loop stored-value account intended solely for purchasing ViaConecta products and services (including eSIM profiles, data refills, virtual numbers, and voice line rentals).
- Non-Transferable (AML Compliance): Wallet funds cannot be transferred between user accounts, redeemed for physical cash, or withdrawn to external third-party bank accounts, ensuring strict adherence to European Union Anti-Money Laundering (AML) directives.
- Top-Up Limits: Standard wallet deposits are allowed in increments between €5.00 and €500.00 per transaction.
- No Expiration: Prepaid wallet balances do not expire and remain available as long as your account remains in good standing.
- Automated Credits & Refunds: Any store credits, promotions, or automatic service refunds (such as undelivered OTP sessions) are credited directly to your Wallet balance in real time without processing fees.
- Base Currency & Forex Risk Disclaimer: All internal wallet balances, store credits, and transaction settlements are maintained in Euros (EUR €). Deposits made using foreign currencies (USD, GBP, PLN, BRL, etc.) or cryptocurrency are converted at the prevailing market exchange rate applied by your bank or payment processor. ViaConecta is not a currency exchange provider and assumes no liability for exchange rate variations, conversion fees, or cross-border currency differences (Forex Risk).
5. 虚拟号码与电话服务
ViaConecta virtual phone numbers, 2FA SMS receiving lines, and Voice eSIM profiles are VoIP and cellular roaming services. They do NOT support calls, SMS, or dispatch routing to emergency services (112, 911, 999, or regional emergency authorities) and cannot report caller geolocation. You must use a local fixed-line or standard mobile network operator for emergency calls.
- Fair Telephony Use: Telephony lines must NOT be used for automated robo-calling, mass SMS spamming, telemarketing, fraudulent caller ID spoofing, or harassment.
- Session Lifespans: Single OTP numbers are allocated for a strict 10-minute activation window. If no SMS is delivered within this period, the charge is auto-refunded or not billed. Dedicated Web Inboxes and Voice eSIMs operate on 30-day renewable cycles.
6. 用户义务与制裁合规
您严格同意不将服务用于:
- 非法活动或禁止内容的传输。
- 发送垃圾邮件或未经请求的大量信息。
- 网络滥用或干扰。
通过使用本服务,您声明并保证您不位于、不受控于、也不是任何受欧盟、瑞士或美国制裁国家的国民或居民。
违反这些规则可能导致立即暂停。
7. 忠诚度计划与 ViaPoints
积分获取方式规则:不可折现。
等级 (数字护照): 用户等级(游客、探索者、公民)基于访问过的不同国家/地区计算。ViaConecta 保留随时修改等级要求、福利或重置计划统计数据的权利,恕不另行通知。
防欺诈与系统滥用的积分罚没规则。
8. 责任限制
在法律允许的最大范围内,VIACONECTA“按原样”提供服务。我们不对以下情况负责:
- 因运营商维护或信号微弱导致的服务中断。
- 您设备的不兼容。
- 间接或后果性损害。
9. 适用法律与司法管辖权
这些条款应受西班牙法律管辖并据其解释。任何争议应受西班牙巴塞罗那法院的专属管辖。
10. 知识产权与商标
商标: "ViaConecta" 和 ViaConecta 徽标是 ViaConecta 的商标。
第三方归属: Apple、Apple 徽标、iPhone 和 iPad 是 Apple Inc. 在美国和其他国家注册的商标。App Store 是 Apple Inc. 的服务标志。Google Play 和 Google Play 徽标是 Google LLC 的商标。
Nord Security:“NordVPN”和“NordPass”是 Nord Security 的注册商标。
所有其他商标,包括社交媒体徽标(Facebook、Instagram、X、LinkedIn),均为其各自所有者的财产。ViaConecta 与这些公司无关,也未获得其认可或赞助。
11. 联盟披露
本网站上的某些链接(例如用于推广 Nord Security 产品的链接)属于联盟链接。这意味着如果您点击链接或进行购买,我们可能会获得佣金,而您无需支付额外费用。
我们只推荐符合我们改善旅行和连接体验使命的产品或服务。我们的联盟关系不会影响您支付的价格,也不会影响第三方的服务条款。
12. 航班搜索聚合器与联盟免责声明
本网站上的某些功能(例如航班搜索工具)是基于联营聚合形式运作的。我们不会直接销售机票,不处理与航班相关的费用,也不管理航空公司的预订申请。当您使用航班搜索进行预订等任何交易,都完全交由第三方航空公司,预订机构或联盟网站(例如 Kiwi.com 或 Travelpayouts)独立处理。
当您点击订购航班时,您将会被重定向转到第三方网站。在上述情况下,您的全部任何交易记录都是受该外部提供方的服务条款,条件协议及隐私保护等约束的。ViaConecta 对任何来源于上述第三方的航班延误、取消预订及其相关退款争议服务不负任何相关法律责任。