ViaConecta | Best eSIM for Travel 2026 - Instant Internet Abroad
ViaConecta

Terms of Service

Last Updated: January 2026

1. Introduction

Welcome to ViaConecta. These Terms of Service ("Terms") govern your use of our website, mobile application, and eSIM services. By purchasing or using our services, you agree to be bound by these Terms.

2. Service Description

ViaConecta provides prepaid eSIM (embedded SIM) data plans for global connectivity, and operates a flight search aggregator to compare airline prices. We act as a reseller for various eSIM network operators worldwide and as an affiliate aggregator for flight searches.

  • The service is for data only (no voice/SMS unless specified).
  • Service availability depends on local network coverage.
  • You must have an eSIM-compatible and unlocked device.

3. Payments & Refunds

Payments: All payments are processed securely via Stripe and PayPal. We do not store your full card details.

Refunds: Due to the nature of digital eSIMs, ALL SALES ARE FINAL once delivered. We do not offer refunds for change of mind, unused data, or incompatible devices. Refunds are only considered if the eSIM is technically defective due to a verifiable fault on our part. Please refer to our Refund & Cancellation Policy for full details.

4. User Obligations

You agree strictly NOT to use the service for:

  • Illegal activities or content distribution.
  • Sending spam or unsolicited bulk messages.
  • Network abuse or interference.

By using this Service, you represent and warrant that you are not located in, under the control of, or a national or resident of any country subject to sanctions by the EU, Switzerland, or the US.

Violation of these rules may result in immediate suspension.

5. Loyalty Program & ViaPoints

ViaPoints (VP): Points are awarded based on EUR spend (defined as 10 VP per 1 EUR). ViaPoints have no cash value and cannot be exchanged for currency. They serve as a status indicator within the platform.

Tiers (Digital Passport): User levels (Tourist, Explorer, Citizen) are calculated based on unique countries visited. ViaConecta reserves the right to modify tier requirements, benefits, or reset program stats at any time with or without notice.

Disqualification: Accounts flagged for fraud, abuse, or chargebacks will forfeit all accumulated Points and Status immediately.

6. Limitation of Liability

ViaConecta provides services "as is". We are not liable for:

  • Service interruptions due to carrier maintenance or weak signal.
  • Incompatibility of your device.
  • Indirect or consequential damages.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Spain.

8. Intellectual Property & Trademarks

Trademarks: "ViaConecta" and the ViaConecta logo are trademarks of ViaConecta.

Third-Party Attribution: Apple, the Apple logo, iPhone, and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC.

Nord Security: "NordVPN" and "NordPass" are registered trademarks of Nord Security.

All other trademarks, including social media logos (Facebook, Instagram, X, LinkedIn), are the property of their respective owners. ViaConecta is not affiliated with, endorsed by, or sponsored by these companies.

9. Affiliate Disclosure

Some links on this website (such as those promoting Nord Security products) are affiliate links. This means we may earn a commission if you click on the link or make a purchase, at no additional cost to you.

We only recommend products or services that align with our mission to improve your travel and connectivity experience. Our affiliate relationships do not influence the price you pay or the terms of service provided by the third party.

10. Flight Search Aggregator & Affiliate Disclaimer

Some features on this site, such as the Flight Search tool, operate as an affiliate aggregator. We do not sell flight tickets directly, process flight-related payments, or handle airline bookings. Any bookings or transactions made using our flight search tool are handled entirely by third-party airlines, booking agencies, or affiliate networks (such as Kiwi.com or Travelpayouts).

When you click to book a flight, you are redirected to a third-party website. Any transactions you make are subject to the terms, conditions, and privacy policies of those third-party providers. ViaConecta is not responsible or liable for any bookings, cancellations, delays, refunds, or disputes arising from these third-party flight services.

Back to Home